Wastewater, Sewers & Storm

The 3 P's! Only Poop, Pee, and toilet Paper can go in your toilet.

Flushing items such as baby wipes, menstrual products, rags, and disposable face masks can clog our pumps and have to be manually removed. Please place these in your garbage to go to the landfill.

No. Grease should be collected in a jar or sealed container which can then placed in the garbage.

Call the Building Department at 519-396-3468 ext. 2

See our Sewer Use By-law for details about this.

Pouring water down your floor drains and sinks can help fix this, but if the smell does not stop, you should call a plumber to investigate. 

The Municipality does not take waste from RVs. Please contact a campground for disposal.

Please contact the Environmental Services department at 519-396-4660 or by e-mail.

Please give us a call at 519-396-4660.

SLW is associated with the Association of Municipalities of Ontario as a preferred vendor. They've partnered with over 65 leading cities and municipalities in Canada to provide repair service plans that offer peace of mind and convenience.

SLWC has provided over $6 million in coverage since first launching in 2014.

SLWC is an accredited Better Business Bureau organization maintaining an A+ rating.

For more information or to sign-up for the program, contact SLWC toll-free at 1-866-922-9004 or visit their website.

The Municipality of Kincardine has partnered with SLWC to provide this optional warranty coverage to homeowners for their water and sanitary services to:

• Educate residential property owners about their responsibilities for the maintenance, repair, and replacement of water and sewer service lines (the portion running from their homes to the property line.)
• Make available to residents optional, affordable protection for unexpected costs of repairing or replacing non-functioning water and service lines, as well as, broken interior plumbing and drainage systems.
• Protect the environment with timely repairs to reduce water loss and minimize wastewater pollution.

SLWC works with Data Axel to gather mailing information from several publicly available sources including real estate listings, the telephone white pages, etc. 

The Municipality of Kincardine did not provide your details to SLWC.

If you'd like to be removed from their mailing list, please e-mail us.

SLWC is headquartered in the United States, but they do have a Canadian Head Office in Toronto, and are committed to using local contractors when completing repairs.

Our agreement with them allows them to use the Municipality of Kincardine logo in their communications to indicate the formal relationship in place and that the service they're offering is legitimate one with our approval and benefits for our residents.

No, the SLWC program has no impact on resident's taxes, water, or sewer rates.

The Ontario Clean Water Agency (OCWA) is responsible for maintaining and repairing equipment up to the ownership demarcation point.

It is the property owner's responsibility to maintain and repair equipment beyond the ownership demarcation point.

It's not a new idea for public and private sectors to work together. This is about brining Municipality of Kincardine residents a solution to a real problem facing homeowners around the country.

SLWC brings the best of the best of the private sector, including efficiency and expertise, to relieve the burden on homeowners facing expensive repairs.

At the same time, SLWC supports communities by helping us, as local decision-makers, tackle the problem of making sure all of our community’s water and sewer infrastructure is maintained. It is good practice to bring together the best of what public and private entities have to offer.