The Revenue Clerk & Receptionist will be responsible for processing a variety of payments and responding to inquiries from the general public.
Reporting To: Supervisor of Revenue Services & Taxation
Responsibilities:
1. Process payments received in person, by credit-card, by mail, and by debit card; balance and enter payments and issue receipts
2. Download and verify online payments for Tax, Utilities and General A/R, correct any discrepancies and post to the G/L.
3. Balance daily cash deposits and perform nightly closing procedures to maintain accurate records.
4. Responsible for opening and closing the facility.
5. Respond to counter and telephone inquiries, conduct research, provide information, take messages and redirect calls, resolve problems, and turn negative situations into positive ones
6. Greet visitors to the facility; provide information, notify staff of visitor arrivals; and provide assistance to visitors
7. Complete and process information related to address changes, payment information, interest on tax accounts, e-billing, etc.
8. Create a variety of documents such as letters, memos and reports which includes gathering information and completing calculations
9. Maintain a petty cash, process receipts, balance information and prepare reimbursement cheque requests
10. Process payments from other Municipal departments including daily marina sales, tourism, building permits and airport payments.
11. Prepare and e-mail mortgage company tax bill listings and invoice for service. Reconcile mortgage company payments with billings and follows up to resolve discrepancies.
12. Process and distribute incoming and outgoing mail. Manage returned mail and attempt to locate property owner to get a correct mailing address
13. Set up files and file a variety of electronic and hard copy files according to records retention requirements.
14. Prepares tax certificates.
15. Assists with documentation required for audit
16. Maintains and updates all assessment roll records. Updates tax database and inputs mortgage company records.
17. Act as a back-up for other members of the department with similar responsibilities
18. Comply with Municipality of Kincardine policies and procedures
19. Perform other duties as assigned by management.
Education & Experience Requirements:
• Post- secondary education in business administration or accounting
• Minimum of 2 years of experience in a similar position
Required Knowledge, Skills & Competencies:
• Working knowledge of accounting systems
• Strong Microsoft (Word, Excel, Outlook) and Adobe proficiency
• Attention to detail and high degree of data accuracy
• Well-developed customer service, interpersonal and communication skills are essential
• Demonstrated strong work ethic and a positive attitude
• Proven ability to manage workload, meet deadlines, and maintain strict confidentiality
Employment Information:
• Regular, Full-Time Position
• 35 Hours per Week
• Wage Information - Group 5 (Step 1 $28.01 - Step 5 $35.01)
Qualified candidates are invited to submit their application by June 6, 2025 at 12:00PM.