The Municipality of Kincardine is committed to providing accessible programs and services. Accessible services meet people's needs while protecting the dignity and independence of people with disabilities.

Accessible Services

To help in meeting the needs of people with disabilities the Municipality has accessible services available in the community.

Customer Feedback

The Municipality of Kincardine will receive and respond to feedback about how it provides goods or services to person with disabilities.

Use the Customer Feedback Form to provide feedback. You can also provide feedback in person, by mail, phone or fax.

Accessible Formats and Communication Supports

The Municipality of Kincardine aims to provide information in accessible formats whenever possible.

There are some cases where someone may require information in an alternative format (for example, high contrast or large print).

Please contact the Deputy Clerk  if you require assistance with communication support or information in an alternate format.

Service Interruptions

A service disruption can be anything that affects how you receive or use a municipal service. This includes road closures, building closures due to bad weather and services that may be out of order.

The Municipality will post on the website and at affected buildings for planned service interruptions. Notice will be posted as soon as possible for unplanned or emergency service interruptions. Subscribe to our News and Notices to get Service Interruptions sent right to your email.

Training

Municipal volunteers must complete the following Accessibility Training within 30 days of their appointment and return the Confirmation of Training form  to the Clerk's Department.

Plans and Policies

The Municipality adheres to the Accessibility for Ontarians with Disabilities Act (AODA) and maintains:

 

Contact(s)