Payment Options

Through your Bank

The Municipality accepts payments through most financial institutions. This includes online banking, telephone banking and payments made in-person at your branch.

Please set up the Municipality of Kincardine as a payee using your 7-digit customer number for utility/accounts receivable accounts, which can be found in the top right-hand corner of your bill, or your 19-digit roll number for taxes.

In-person Payments

Locations:

• Municipal Administration Office, Mon-Fri 8:30am-4:30pm

Payment methods accepted:

• Cash
• Cheque (made out to the Municipality of Kincardine)
• Debit

• Underwood Satellite Office - Mon-Thurs 8:30am-11:30am  

Payment methods accepted:

• Cash
• Cheque (made out to the Municipality of Kincardine)

Mail

Return the payment stub with your cheque to:

The Municipality of Kincardine

1475 Concession 5

Kincardine, ON N2Z 2X6

Please allow enough time for delivery. Payments can be subject to late payment fees if they are not received by the due date.

Drop Box

Locations: Municipal Administration Office and Underwood Satellite Office. The drop box is in front of the main entrance for after hours payments.

Payment methods accepted: Cheque (made out to the Municipality of Kincardine)

Pre-Authorized Payment

We offer two types of pre-authorized payment plans:

• Due Date – Payment is withdrawn on the due date
• Monthly – Payment is withdrawn on the first business day of each month

You must have a $0 balance to sign up. Supplementary Tax Billings will be your responsibility, as they are not covered under these programs.

Please fill out the Online Preauthorized Payment Sign Up Form and submit your information instantly, or you can complete the pdf version of the Preauthorized Payment Plan Form and return it to the Municipal Administration Office by fax, email or in person.

Please fill out the Online Preauthorized Payment Plan Change Form to make changes to your payment plan amount, update your bank account information or to cancel your plan.

Credit Card Payments

We accept credit card payments through third party service providers. We offer two options:

• Plastiq – Visit the Plastiq website to pay with debit, Mastercard or Visa. Please note you will have to create an account and that payments may take 3-5 business days to process. A Plastiq convenience fee will be applied (2.85% for credit cards, 1% for debit cards).
• Paymentus – Pay by Visa or Mastercard by telephone or online. Call 1-855-736-0636 or visit the Paymentus website to pay online. A convenience fee of $6.95 is applied to utility payments up to $400, and for tax payments the fee is 2.95% of the bill amount up to $5,000.

The Municipality is now accepting payment with select credit cards through the OptionPay System. Payments will be accepted for donations to the Kincardine All Wheels Skate Park and the Tiverton Splashpad projects. All payments are subject to a transaction fee. Click to view the fee chart.
To use OptionPay click the logo below, or the QR code;

Donation receipts will be mailed/emailed for amounts $20 and greater. 

• Fill out the Receipt Request Form to receive a reprint of a bill, a receipt of payment or a statement of account. Fees may apply.
• Fill out the Refund Request Form to receive a refund of an overpayment or to transfer an amount between your accounts.